Make sure that the AudioBox USB 96 is selected as your Audio Device in your DAW. If the AudioBox USB 96 is not connecting to your computer, or basic audio playback is not working, please see this article at our Knowledge Base.ĥ. Test basic audio playback with YouTube or iTunes. Set the AudioBox as the default audio device for Playback, Recording and Communications. PC Users, please open Windows Sound Settings > Sound. For laptops, please check your computer's USB diagrams and see if it has a USB 2.0 port.Ĥ. The USB ports on the front of your computer may be a simple distributed hub, not true USB ports. Check that you are using a USB cable shorter than 9 feet (~3 meters).ģ. If you are using a desktop computer (not a laptop), please reinstall the driver on a USB port on the back of the system. Make sure that you have plugged the AudioBox USB 96 into your computer before you start Studio One. For more information regarding this, check out this article at our Knowledge Base.Ģ. Make sure that the AudioBox USB 96 is plugged into the same USB port as when the driver was originally installed. The link for Universal Control will be on this page.ġ. Please install Universal Control for your PreSonus hardware. Universal Control also allows for firmware updates for our hardware. Universal Control is the delivery system for our drivers per our hardware. This guide, while written for PreSonus Studio One, should generally apply to most current DAW software. If you can't get a recording or playback signal to pass through your AudioBox USB 96, or if you can't get recording to engage in your DAW (digital audio workstation) software, check for the common situations below.
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